Webhooks List

This page includes a complete list of webhooks. Learn more about subscribing to webhooks here.

On this page

Available webhooks

This table shows the name of the webhook, as well as the fields you can expect:

WebhookExample response

member_booking_cancelled

Triggers when a member booking has been cancelled.

{
  "booking_id": "51216",
  "title": "Hot Desk",
  "workspace_id": "8850",
  "workspace_name": "Bike Room",
  "workspace_type": "Hot Desk",
  "check_in_timestamp": "1558990800",
  "check_out_timestamp": "1558996200",
  "check_in_datetime": "2019-05-27 21:00",
  "check_out_datetime": "2019-05-27 22:30",
  "member_name": "Jean",
  "member_last_name": "Example",
  "member_email": "example@example.com",
  "venue_name": "Vancouver Location",
  "venue_address": "123 High Street",
  "created_timestamp": 1558741697,
  "created_datetime": "2019-05-24 23:48",
  "client_id": "7d5ee091717b8e…e8b8a1ab1a508",
  "organization_id": "6267",
  "event": "member_booking_cancelled",
  "request_signature": "f3294702…0fc07492b"
}

new_member_booking

Triggers when there is a new member booking.

{
  "booking_id": "39553",
  "title": "Meeting Room",
  "workspace_id": "8733",
  "workspace_name": "Meeting Room C",
  "workspace_type": "Meeting Room",
  "check_in_timestamp": "1557464400",
  "check_out_timestamp": "1557468000",
  "check_in_datetime": "2019-05-10 05:00",
  "check_out_datetime": "2019-05-10 06:00",
  "member_name": "Jean",
  "member_last_name": "Example",
  "member_email": "example@example.com",
  "venue_name": "Vancouver Location",
  "venue_address": "1234 High Street Vancouver",
  "created_timestamp": 1557446099,
  "created_datetime": "2019-05-09 23:54",
  "client_id": "7d5ee091717b8eb…e8b8a1ab1a508",
  "organization_id": "6267",
  "event": "new_member_booking",
  "request_signature": "8ac4dc4765f1c07..728708e503bbd3"
}

member_booking_updated

Triggers when a member booking has been updated.

{
  "booking_id": "51225",
  "title": "Meeting Room",
  "workspace_id": "8744",
  "workspace_name": "Bike Room",
  "workspace_type": "Meeting Room",
  "check_in_timestamp": "1559084400",
  "check_out_timestamp": "1559088000",
  "check_in_datetime": "2019-05-28 23:00",
  "check_out_datetime": "2019-05-29 00:00",
  "member_name": "Jean",
  "member_last_name": "Example",
  "member_email": "example@example.com",
  "venue_name": "Vancouver Location",
  "venue_address": "1234 High Street, Vancouver",
  "created_timestamp": 1558976199,
  "created_datetime": "2019-05-27 16:56",
  "client_id": "7d5ee091717b8…b8a1ab1a508",
  "organization_id": "6267",
  "event": "member_booking_updated",
  "request_signature": "5d4600ce0314b…89faa1b6cca57f"
}

new_checkin

Triggers when a member checks into a venue.

{
  "checkin_id": "5074",
  "workspace_name": "Vancouver Location",
  "check_in_timestamp": "1558987200",
  "check_in_datetime": "2019-05-27 20:00",
  "member_name": "Jean",
  "member_last_name": "Example",
  "member_full_name": "Jean Example",
  "member_email": "example@example.com",
  "venue_name": "Vancouver Location",
  "created_datetime": "2019-05-27 17:20",
  "client_id": "7d5ee091717b8eb6461…a1ab1a508",
  "created_timestamp": 1558977616,
  "organization_id": "6267",
  "event": "new_checkin",
  "request_signature": "89e2f8ccca2d5…478888e7c5c2"
}

invoice_paid

Triggers when a member pays an invoice.

{
  "invoice_id": "18230",
  "client_id": "7d5ee091717b8eb646…b8a1ab1a508",
  "created_timestamp": 1558977798,
  "organization_id": "6267",
  "event": "invoice_paid",
  "request_signature": "cccf5280523634…e3513c931d93"
}

invoice_updated

Triggers when a modification is made to an invoice (e.g., adding, updating, or deleting line items).

{
  "invoice_id": "18230",
  "client_id": "7d5ee091717b8eb646…b8a1ab1a508",
  "created_timestamp": 1558977798,
  "organization_id": "6267",
  "event": "invoice_updated",
  "request_signature": "cccf5280523634…e3513c931d93"
}

new_plan_subscription

Triggers when a user or team is subscribed to a plan. Also, when a new user is added to an individual team plan.

{
  "plan_id": "916",
  "subscription_id": "29191",
  "plan_name": "Plan A",
  "subscription_type": "user",
  "created_datetime": "2019-05-27 17:25",
  "start_datetime": "2019-05-27 00:00",
  "created_unix_timestamp": 1558977946,
  "start_unix_timestamp": "1558915200",
  "subcription_total": "300.00",
  "subscribers": [
    {
      "user_name": "Jean",
      "user_last_name": "Example",
      "user_fullname": "Jean Example",
      "email": "example@example.com"
    }
  ],
  "client_id": "7d5ee091717…ab1a508",
  "created_timestamp": 1558977946,
  "organization_id": "6267",
  "event": "new_plan_subscription",
  "request_signature": "db2fdf29744b…d5d61dfed00"
}

new_issue

Triggers when a user reports a new issue.

{
  "issue_id": "1091",
  "location_id": "3390",
  "category1": "wifi",
  "category2": "not working",
  "notes": "Wifi in the corner is spotty",
  "feeling": "na",
  "image": "https://s3.amazonaws.com/s3-large.jpg",
  "member_name": "Jean",
  "member_last_name": "Example",
  "member_email": "example@example.com",
  "created_timestamp": 1558978155,
  "created_datetime": "2019-05-27T17:29:12+0000",
  "client_id": "7d5ee091717b8eb…b8a1ab1a508",
  "organization_id": "6267",
  "event": "new_issue",
  "request_signature": "66e90e01b2f…bf086aedad"
}

member_support_request

Triggers when a member asks a question to the admin.

{
  "client_id": "ce81e1fbf3d73…ba561d5d",
  "message_id": "12345",
  "venue_id": "34567",
  "created_timestamp": 1545092451,
  "organization_id": 3568,
  "event": "app_uninstall",
  "request_signature": "1207e01d133aaf..29c48ff0f",
  "first_name": "Jean",
  "last_name": "Example",
  "full_name": "JEan Example",
  "email": "example@example.com",
  "message": "Hi, glad to be here!",
  "avatar": "http://test.com/image12.jpeg"
}

new_member

Triggers when a new member is added to an organization.

{
  "venue_name": "Location 5",
  "member_id": "994",
  "first_name": "Jean",
  "last_name": "Example",
  "full_name": "Jean Example",
  "email": "example@example.com",
  "client_id": "7d5ee091717…b8a1ab1a508",
  "created_timestamp": 1558743024,
  "organization_id": "6267",
  "event": "new_member",
  "request_signature": "2351968925…49200d7e2846"
}

cancel_plan_subscription

Triggers when a user or team plan subscription is cancelled or has ended.

{
  "plan_id": "916",
  "subscription_id": "29191",
  "plan_name": "Plan A",
  "subscription_type": "user",
  "created_datetime": "2019-05-27 23:42",
  "start_datetime": "2019-05-27 00:00",
  "created_unix_timestamp": 1559000567,
  "start_unix_timestamp": "1558915200",
  "subcription_total": "300.00",
  "subscribers": [
    {
      "user_name": "Jean",
      "user_last_name": "Example",
      "user_fullname": "Jean Example",
      "email": "example@example.com"
    }
  ],
  "client_id": "7d5ee091717b8…ab1a508",
  "created_timestamp": 1559000567,
  "organization_id": "6267",
  "event": "cancel_plan_subscription",
  "request_signature": "e3a639e116d…06d92a99949"
}

app_install

Triggers when a user installs/creates a new app or the organization token is updated.

{
  "organization_token": "5c26d23356…3960870bfo",
  "client_id": "ce81e1fbf3d7…ba561d5d",
  "created_timestamp": 1545092451,
  "organization_id": 3568,
  "event": "app_install",
  "request_signature": "1207e01d133aa…4329c48ff0f"
}

app_uninstall

Triggers when a user uninstalls or deletes an app.

{
  "client_id": "ce81e1fbf3d73…0ba561d5d",
  "created_timestamp": 1545092451,
  "organization_id": 3568,
  "event": "app_uninstall",
  "request_signature": "1207e01d133aa…a4329c48ff0f"
}

organization_token_updated

Triggers when the organization token is updated.

{
  "organization_token": "5c26d23356…3960870bfo",
  "client_id": "ce81e1fbf3d7…ba561d5d",
  "created_timestamp": 1545092451,
  "organization_id": 3568,
  "event": "organization_token_updated",
  "request_signature": "1207e01d133aa…4329c48ff0f"
}

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